1. Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk. Medical emergencies include:
a. Loss of consciousness, serious head injury.
b. An acute confused state.
c. Fits that are not stopping.
d. Persistent, severe chest pain.
e. Breathing difficulties.
f. Severe bleeding that cannot be stopped.
g. Severe allergic reactions.
h. Severe burns or scalds.
2. Don't panic. Once you are connected to a call handler, you'll have to answer a series of questions to establish what's wrong, such as:
b. What is the phone number you are calling from?
c. Exactly what has happened?
d. What is the age, gender and medical history of the patient?
e. Is the person awake or conscious and breathing?
f. Is there any serious bleeding or chest pain?
g. What is the injury and how did it happen?
This will allow the operator to determine the most appropriate response as quickly as possible.
3. There are a number of things you can do to assist the ambulance service:
a. Send a responsible person to the street to guide the ambulance to the patient
b. Call the ambulance service back if the patient's condition changes.
c. Call the ambulance service back if your location changes.
d. If you can, write down the patient's GP details and collect any medication they are taking.
Nearest Doctor’s Surgery:
Wendover Health Centre
Aylesbury Rd
Wendover
Tel: 01296 623452
e. If you can, inform the paramedics about any allergies the patient has.
f. Stay calm.
Chair
Wendover Cricket Club
1 April 2026
